Job Description

Job Description

Job Description

Position Overview:

At Rita’s Catering, the Airline Expediter is the key operational link between our kitchen and our private and corporate aviation clients. This position ensures that every catering order—no matter how detailed or high-profile—is packed, dispatched, and delivered with precision and polish. Acting as a central hub for airline orders, the Expediter oversees everything from production coordination to last-minute changes, playing a mission-critical role in the success of our private aviation program.

Key Responsibilities:

• Serve as the operational point person for all private and corporate airline catering orders
• Review flight manifests, BEOs, and packing slips for accuracy and special instructions
• Coordinate with culinary, delivery, and airport teams to ensure timely and flawless execution
• Oversee packaging and presentation of food, beverage, and amenity items for VIP clientele
• Monitor and communicate last-minute updates or changes to relevant departments
• Ensure compliance with all hygiene, safety, and airport security protocols
• Maintain confidentiality and discretion with passenger information and flight details
• Resolve on-the-fly logistics challenges with professionalism and calm
• Document order fulfillment, discrepancies, and delivery confirmations accurately
• Support general kitchen and dispatch operations as needed

• 2+ years of experience in catering, hospitality operations, dispatch, or aviation services
• Valid driver’s license preferred
• Eligible for airport security clearance
• Able to lift 40+ lbs and work on feet for extended periods
• Comfortable with early morning shifts (as early as 3:00 AM), weekends, and holidays

• Strong organizational and time management skills
• Excellent verbal and written communication
• High attention to detail with a commitment to quality

• Ability to work independently and solve problems under pressure
• Comfortable with fast-paced, deadline-driven environments
• Professional demeanor and discretion when dealing with VIP clientele
• Familiarity with logistics, dispatch, or aviation software (a plus)

• Competitive hourly wage, based on experience
• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off (PTO) and holiday pay
• Employee meal and event discounts
• Opportunities for advancement in a growing company

At Rita’s Catering, we believe hospitality starts behind the scenes. We’re a team that thrives on precision, collaboration, and creative problem-solving—especially when the stakes are high. From the kitchen to delivery, every role plays a critical part in helping us exceed client expectations. We take pride in our professionalism, but we’re also a tight-knit group that supports each other through early mornings, long days, and big wins.

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