Airline Expeditor Job at Rita's Catering, Everett, MA

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  • Rita's Catering
  • Everett, MA

Job Description

Job Description

Job Description

Position Overview:

At Rita’s Catering, the Airline Expediter is the key operational link between our kitchen and our private and corporate aviation clients. This position ensures that every catering order—no matter how detailed or high-profile—is packed, dispatched, and delivered with precision and polish. Acting as a central hub for airline orders, the Expediter oversees everything from production coordination to last-minute changes, playing a mission-critical role in the success of our private aviation program.

Key Responsibilities:

  • Serve as the operational point person for all private and corporate airline catering orders
  • Review flight manifests, BEOs, and packing slips for accuracy and special instructions
  • Coordinate with culinary, delivery, and airport teams to ensure timely and flawless execution
  • Oversee packaging and presentation of food, beverage, and amenity items for VIP clientele
  • Monitor and communicate last-minute updates or changes to relevant departments
  • Ensure compliance with all hygiene, safety, and airport security protocols
  • Maintain confidentiality and discretion with passenger information and flight details
  • Resolve on-the-fly logistics challenges with professionalism and calm
  • Document order fulfillment, discrepancies, and delivery confirmations accurately
  • Support general kitchen and dispatch operations as needed
Qualifications:
  • 2+ years of experience in catering, hospitality operations, dispatch, or aviation services
  • Valid driver’s license preferred
  • Eligible for airport security clearance
  • Able to lift 40+ lbs and work on feet for extended periods
  • Comfortable with early morning shifts (as early as 3:00 AM), weekends, and holidays

Skills:
  • Strong organizational and time management skills
  • Excellent verbal and written communication
  • High attention to detail with a commitment to quality

  • Ability to work independently and solve problems under pressure
  • Comfortable with fast-paced, deadline-driven environments
  • Professional demeanor and discretion when dealing with VIP clientele
  • Familiarity with logistics, dispatch, or aviation software (a plus)
Compensation & Benefits:
  • Competitive hourly wage, based on experience
  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Paid time off (PTO) and holiday pay
  • Employee meal and event discounts
  • Opportunities for advancement in a growing company
Company Culture:

At Rita’s Catering, we believe hospitality starts behind the scenes. We’re a team that thrives on precision, collaboration, and creative problem-solving—especially when the stakes are high. From the kitchen to delivery, every role plays a critical part in helping us exceed client expectations. We take pride in our professionalism, but we’re also a tight-knit group that supports each other through early mornings, long days, and big wins.

Job Tags

Hourly pay, Weekend work, Day shift, Early shift,

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