Job Description

Job Description

Job Description

WHO WE ARE

Founded in 2012 with the belief that there is a better way, Mizzen+Main is a premium men's brand with product rooted in performance fabrics and tailored silhouettes. Mizzen+Main is a multi-channel brand, comprised of our Ecommerce site, Retail Stores, and Wholesale Partners across the US, with our headquarters in Dallas, Texas. Our Values are simple and guide everything we do: We are people first, We think big, We have commitments, We act as owners and We never settle.

Mizzen+Main is seeking a highly motivated, fashion-forward, and enthusiastic Assistant Store Manager to help lead our retail team. This role supports the Store Manager in day-to-day operations and plays a key role in driving store performance, delivering a world-class customer experience, and cultivating a positive and productive store culture.

• Represent Mizzen+Main with professionalism, product knowledge, and a refined personal presentation.
• Deliver and model exceptional, personalized customer service to inspire team standards and drive customer loyalty.
• Maintain a deep understanding of current promotions, new product launches, and in-store/online events to create a seamless and informed customer journey.
• Maintain a clean, inviting, and brand-aligned retail environment that supports an outstanding shopping experience.
• Assist in resolving customer concerns in a timely and professional manner, ensuring satisfaction and retention.
• Support the Store Manager in driving all aspects of store operations including staffing, training, sales performance, and daily execution of store initiatives.
• Assist in recruiting, onboarding, and training sales associates and keyholders.
• Provide daily coaching and on-the-floor leadership to reinforce team alignment with sales and service goals.
• Support daily store operations, including opening/closing duties, inventory control, and visual merchandising.
• Help manage and maintain an organized, efficient stockroom to ensure timely replenishment and product flow.
• Assist in executing floor sets and visual displays in line with brand standards and seasonal initiatives.
• Ensure compliance with Mizzen+Main's operational policies and procedures.

While this job posting emphasizes the key responsibilities and requirements, there may be additional duties, responsibilities and qualifications for this job.

• 1–3 years of retail or customer-facing experience; prior leadership or assistant management experience strongly preferred.
• Strong verbal and written communication skills, with the ability to lead, motivate, and influence a team.
• Proficient in using computers, tablets, and point-of-sale (POS) systems.
• Detail-oriented with excellent organizational and problem-solving abilities.
• Availability to work a flexible schedule including weekends, holidays, and evenings.

PHYSICAL DEMANDS

• Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
• Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.

Why Mizzen+Main?
At Mizzen+Main, we believe in combining performance fabrics with modern style — and our people are just as dynamic. Join a company where innovation, quality, and exceptional customer experiences are at the heart of everything we do. Do what you love and love what you do. Why wait? Today's a Good Day For It.

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