Job Description
We are looking for a skilled and motivated Bank Manager to lead a dynamic branch team in our West Palm Beach market. This role requires a strong focus on team development, community engagement, and operational excellence to drive growth and maintain high standards of service. The ideal candidate will possess a proven track record in banking operations and demonstrate leadership qualities that foster collaboration and efficiency.
Responsibilities:
• Build and maintain a cohesive and well-trained team that meets branch demands while fostering a culture of respect and relationship-building.
• Guide and mentor team members to identify cross-selling opportunities and enhance customer service.
• Ensure adherence to policies and procedures by completing administrative tasks, reports, and compliance requirements accurately and on time.
• Spend equal time within the branch and in the community to establish and nurture business relationships, representing the Credit Union professionally.
• Manage recruitment, onboarding, and training processes to ensure team members perform to expectations and schedules are maintained.
• Conduct performance evaluations and disciplinary actions within established guidelines, including documentation for terminations.
• Collaborate on the development of the annual branch budget and action plans to achieve growth and financial stability.
• Monitor branch performance metrics, address unsatisfactory results, and implement strategies for improvement.
• Partner with other departments to build and maintain business relationships that generate new opportunities and support community engagement.
• Oversee branch operations, ensuring compliance with policies, regulations, and safety protocols while maintaining the facility and grounds.
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