Job Description
POSITION TITLE: PATIENT CARE REPRESENTATIVE
FLSA: NON - EXEMPT
Job Summary:
The Patient Care Representative plays a key role in enhancing patient well-being, fostering positive experience, and supporting the success of the team and organization. The representative provides compassionate, personalized service via phone, email, and messaging platforms, documenting messages, and addressing inquiries with a patient-centered approach, all while adhering to company policies and maintaining high service standards. Supervisory Responsibilities:
Duties/Responsibilities:
Required Skills/Abilities:
Education and Experience:
Physical Requirements:
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