Call Center Representative Job at National Service Bureau, Sarasota, FL

Y051T080MzBhRkFoeDNCNU1BOHFpY1BZcnc9PQ==
  • National Service Bureau
  • Sarasota, FL

Job Description

Responsive recruiter

Benefits:

  • 401(k) matching
  • Bonus based on performance
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Benefits:

  • Guaranteed hourly rate + uncapped commission ($65,000-110,000 OTE)
  • Hybrid schedule of work from home and in-office days 
  • Paid Vacation, Holiday’s, and Sick Time
  • 401(k) plan + employer matching contributions
  • Medical, Dental, Vision Insurance with employer contributions 
  • Company provided EAP (Employee Assistance Program)
  • Monday to Friday schedule

National Service Bureau (NSB) is looking for Call Center Representatives to join our growing team with offices in Bothell, WA and Sarasota, FL. NSB is a family owned, “People First” company focused on Insurance Subrogation and Accounts Receivable Management. We have grown for the last 35+ years to become a leading national agency. We are a team of people who are self-motivated, accountable, and engaged in personal growth.

 
Call Center Representative Essential Job Functions: 

 

·         Communicate via phone with people with all backgrounds and personalities

·         Make outbound calls (75+/day)

·         utilize software to note accounts and communicate with insurance companies

·         Negotiate and lead conversations to recover the highest balances for our clients 

·         Communicate with team members to coordinate on accounts

·         Document accounts with proper notes to ensure quick communication

·         Adhere to company policies and procedures

 

Call Center Representative Job Requirements: 

  • Meet the collector target metrics
  • Ability to work a Hybrid schedule of work from home and in-office days
  • Secure home office consisting of:
    • Dedicated high-speed Internet (Cable, DSL, Fiber) with access via a hardwired connection (not wi-fi) 
    • Dedicated space where others cannot hear voice conversations, is free from background noise and other distractions (ex. Office space, extra bedroom, etc.) 
    • Clear and professional backdrop 
  • Strong ability for empathy
  • High level of professionalism 
  • Great communication skills
  • Ability to stay motivated and positive 
  • Attention to detail
  • Experience with time management
  • Computer and typing skills
  • Utilize our collaboration software(s) to be engaged in video collaboration with your team throughout the day.

NSB has a training programthat you will be enrolled in on your very first day. This training is designed to jump start your career by providing the skills and experience necessary to be successful in the role prior to working in a hybrid environment. New team members learn about the industry, expectations, specific job skills, and more. Our experienced Training Manager and Management Team provide classroom instruction, interactive learning, and guidance throughout training, with a focus on making sure you succeed out of the gate.

 

 

NSB Core Values:

  • Follow Through
  • Be Engaged
  • Think First
  • Be Respectful
  • Be Accountable

NSB Culture & Environment:

  • Diverse and friendly team
  • Emphasis on work/life balance
  • No nights/weekends
  • Positive environment
  • Performance-based incentives
  • Advancement opportunities

 

We are passionate about giving our team members the ability to control their income. You will earn an uncapped commission on the work you do. Our Team members are some of the highest earning Reps in the industry, with the top 10% of collectors earning over $100,000 annually. 

We are excited for you to join us! 

 

To stay up to date on our latest postings we invite you to:

 Like us on FaceBook:
https://www.facebook.com/nationalservicebureau/

Follow us on LinkedIn:
https://www.linkedin.com/company/national-service-bureau-inc./mycompany/

Visit our careers page:
https://national-service-bureau.careerplug.com/account

Compensation: $18.00 - $20.00 per hour

Job Tags

Hourly pay, Holiday work, Full time, Home office, Night shift, Weekend work, Monday to Friday,

Similar Jobs

Joseph J. Blake and Associates, Inc.

Senior Commercial Real Estate Appraiser & Management Positions Job at Joseph J. Blake and Associates, Inc.

 ...ADVANCE YOUR CAREER IN REAL ESTATE APPRAISAL Joseph J. Blake & Associates is expanding and is seeking state certified general and...  ...over 75 years with 13 offices nationwide.As a large private commercial valuation company and an independent, partner owned firm, Blake... 

Office Pride

Full-Time Evening Commercial Cleaner / New Palestine Job at Office Pride

Cleaning Technician - New Palestine Shifts Available: 5 shifts per week, Mon - Fri, Flexible start times between 3:30pm - 4:30pm...  ...Compensation: $14.00 per hour Office Pride Commercial Cleaning Services is one of the most respected full-service janitorial... 

Post Acute Medical

Certified Nursing Assistant (CNA) PRN Days | PAM Health Clarksville Job at Post Acute Medical

 ...The Certified Nursing Assistant (CNA) is responsible for performing various patient care activities and accommodative services under the general supervision of a Registered or Licensed Vocational/ Practical Nurse. Performs patient care activities wit Certified Nursing... 

Anderson Dahlen

MANUFACTURING ENGINEER II Job at Anderson Dahlen

 ...a comprehensive range of expert services, including design, manufacturing, integration, installation, and maintenance of some of the most...  .... PRIMARY OBJECTIVE OF THE POSITION: The Manufacturing Engineer's primary responsibility is to be the interface between Engineering... 

JPMorgan Chase Bank, N.A.

U.S. Private Bank - Tax Strategist - Vice President/Executive Director Job at JPMorgan Chase Bank, N.A.

 ...Organization Description J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances...