Customer Service Representative Job at Tata Consultancy Services, Saint Petersburg, FL

Y05HT1BvZjRiVnNqd0hSNE53MHJpY1hk
  • Tata Consultancy Services
  • Saint Petersburg, FL

Job Description

​Hi,

Please find one of the urgent jobs opening and send across your updated resume if you are available.

Position- Call Center Customer Service Representative

Location- Plano, TX​, St Petersburg, FL (Local Only)

Responsibilities

· Handle inbound service inquiries relating to Variable Annuity and Variable Life insurance products, varying from general questions, such as providing policy information, values, how to process transactions for withdrawals, loans, fund transfers, etc. to complex service requests. A typical day would be to respond to approximately 30+ inbound calls per day.

· Collaborate with other operation departments to complete customer requests as needed to provide a first call resolution and positive customer experience.

· Consistently meet and exceed goals relating to quality, productivity, and net promoter score metrics.

· Work in a fast pace, structured environment.​

Thanks & Regards,

Disha Ranjan

Talent Acquisition Group-North America

Tata Consultancy Services Limited

Mailto: disha.ranjan@tcs.com

Job Tags

Local area, Immediate start,

Similar Jobs

Jan-Pro of Central Alabama

Business Consultant Job at Jan-Pro of Central Alabama

 ...preferred. JAN-PRO will provide salary, bonus potential, medical benefits, 401k program, and cell phone. POSITION SCOPE: Business Consultant- interacting with Franchise Owners and Customers- Operating within the guidelines of normal Market Owner Policies and Procedures... 

United Parcel Service

Non CDL Driver - Enjoy a Dynamic Outdoor Job Environment (ENOSBURG CENTER) Job at United Parcel Service

Casual Package Delivery Driver Who exactly are UPS Casual Package Delivery Drivers? Theyre the ones who drive our familiar brown trucks, bringing packages great and small to our customers. Theyre a friendly, physically active crew who enjoy fast-paced work, being ...

Jobot

Of Counsel, Family Law Attorney - Part or Full Time Job at Jobot

 ...Job Description Job Description My client is looking for someone to come onsite 2 days a week in Framingham - Family Law Attorney - flexible if you want part time or full time This Jobot Job is hosted by: Kendall Barnett Are you a fit? Easy Apply now by clicking... 

ThermoFisher Scientific

Data Reviewer - Physical and Chemical Characterization Job at ThermoFisher Scientific

 ...beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing...  ...innovations!**Discover Impactful Work:**The Data Reviewer performs review of a variety of routine and complex analytical... 

Trinity Solar

Construction Sales, Roofing and Solar Job at Trinity Solar

 ...Description NO EXPERIENCE NECESSARY!! At Trinity Solar, our Direct Sales team pay and benefits packages are tailored for your success!...  ...top performers come from a variety of backgrounds-including construction, roofing, remodeling, and other service-focused industries-...