Customer Service Representative (remote) Job at Cygnific Company, California, MO

ZE5hT09vejRZbFlreEhWNU13MHFpTUhacmc9PQ==
  • Cygnific Company
  • California, MO

Job Description

  Job Description

Responsibilities:

  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Requirements and skills

  • Proven customer support experience or experience as a Client Service Representative
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • High school diploma

Job Tags

Remote job,

Similar Jobs

The Contractor Consultants

Commercial Construction Sales Representative Job at The Contractor Consultants

 ...Ignite Your Sales Career - Join WilliamSmith Fireplaces of SC as a Commercial Construction Sales Representative! Job Title: Commercial Construction Sales Representative Company Name: WilliamSmith Fireplaces of SC, LLC Salary: $80,000-$90,000 base salary + commission... 

Two Maids

House Cleaning Career Job at Two Maids

 ...Two Maids Cleaning Professionals Opportunity Two Maids is looking for Cleaning Professionals in the East Valley. House cleaning experience is not required! Here's the basics: - Work in a team of two. - Semi-monthly W2 commission. - Cleaning hours are typically... 

Sanford Health

RN Educator - Orthopedic Clearance Clinic Job at Sanford Health

 ...department. Educate patients based on calls that come in. Qualifications Graduate from an accredited nursing program preferred, including, but not limited to, American Association of Colleges of Nursing (AACN), Accreditation Commission for Education in Nursing (ACEN)... 

ARES Corporation

Aerospace Systems Engineer Job at ARES Corporation

 ...Job Description Job Description ARES seeks an Aerospace Systems Engineer to join an engineering team supporting Blue Origin and NASAs Human Landing System (HLS) Program. The selected candidate will perform a range of Systems Engineering tasks, including development... 

CalOpps

Police Investigator - Part Time (20666570) Job at CalOpps

 ...Government Code. Please see the job description attached below for requirements.https://www.cityofwoodland.gov/DocumentCenter/View/13336/Police-Investigator---TemporaryPart-Time-PDF Job Announcement URL:https://www.cityofwoodland.gov/DocumentCenter/View/13336/...