Job Description

COMPANY

Joe & the Juice is a fast-growing freshly made juice, coffee, and sandwich concept. JOE was founded in Copenhagen in 2002 and has grown to +370 stores across 17 countries with more than 4,000 employees worldwide. The brand offers a healthy, convenient, and ambient experience when entering our universe and our concept extends beyond just the products themselves, but about the people behind them. We have an ambitious plan to grow our business to 1,000 stores by 2028 and we are looking for the right talent to join our exciting journey ahead!

We are a people business, and our goal is to become the first truly global people-centric food & beverage company. To achieve this, we strive to continuously develop a unique culture based on our virtues as the backbone of our company’s success, Positive Attitude, Inclusion, Social Ties, and Growth. By simultaneously focusing on having a high degree of Employee Engagement, we rely on our employees to adhere to and promote our virtues, leading to a high employee belonging. If you can relate to this, maybe you will join our family?

JOB SUMMARY – What it’s all about

Position title: District Manager

Reports to: Market Manager

Job Location: Seattle

JOB SUMMARY

As a District Manager, you are responsible for your district's daily operations and development, ensuring the highest performance possible in all operational areas through effective sparring with your Operational Manager and by leading the Store Managers reporting to you. You are responsible for ensuring all stores adhere to market-specific legal requirements, company policies, and compliance structures. You are expected to have a full financial and operational holistic overview of your district by developing and leading your employees with a commercial mindset, resulting in an inclusive culture with highly engaged employees.

Your overall success in this position depends on the degree to which you can lead and develop highly engaged employees, where all operational conceptual in-store requirements are followed to deliver best-in-class guest experiences, turning regular customers into beloved returning guests. Ultimately, you are accountable for meeting the cost budget and reaching the district’s sales targets and profits.

KEY RESPONSIBILITIES

• Virtue-Based Leadership: Effectively lead your team members in alignment with company virtues and operational principles.
• Recruitment: Responsible for the recruitment, pre-boarding, and onboarding of managers, as well as future talent pipeline. Responsible for performance management, and employee terminations in alignment and coordination with HR.
• Employee Engagement: Develop and inspire your Store Managers through 1-1 development plans, employee engagement actions, in-store training, and team meeting facilitation.
• Talent Acquisition: Ensure an optimal talent pipeline across all stores in your district by proactively using the Team Performance Overview. Always have the next talent ready as the number of stores expands.
• Operational Requirements: Maintain a safe, compliant, and healthy working environment by enforcing hygiene, health, and safety standards while ensuring brand and local standards are maintained per guidelines. Overall accountability of all stores is compliant with the preventative maintenance program, including facility, equipment, and grounds maintenance.
• Shift Planning and Structures: Ensure optimal store shift plans across all stores, considering seasonality, local events, and other circumstances impacting the store traffic and ensuring an ideal workflow by company standards, as well as store budget. Support Store Managers in effectively managing employee absence and ensuring working time follows contractual obligations, union agreements, and legal requirements.
• Stock Handling: Follow up on the Store Manager’s stock handling, counting, and ordering to ensure optimal inventory. Hereby, the cost of goods sold does not exceed the specified monthly target.
• Performance Management: Accountable for building sales and optimizing store profit through your store managers to achieve company-defined KPIs (conduct store performance reviews)

KEY QUALIFICATIONS

• Must have at least 3-5 years operational experience.
• Must have multi-unit management experience in fast/casual restaurant company with successful track record.
• In depth knowledge of cost control & inventory management.
• Skilled in handling customer feedback and implementing service improvements.
• Skilled at implementing employee retention initiatives.
• Proven track record of success in executing strategies that drive profitability and customer satisfaction
• Strong leadership, communication, and problem-solving skills
• Excellent culinary knowledge and experience in menu development and pricing
• Proficient in Microsoft Office Suite, point-of-sale systems, and food safety regulations
• Knowledge of restaurant operations and best practices

THE BENEFITS

• Medical/dental/vision coverage
• Commuter reimbursement account through AMERIFLEX
• 401k plan for retirement savings
• Employee perk program to save on travel, entertainment, and more.
• Employee meal plan
• Free coffee – duh’
• New parent leave
• An opportunity to make a real impact on the people around you, both by growing them and by connecting them to real food
• A collaborative team of people who live our core values and have your back
• A clear career path with opportunities for development, both personally and professionally

THE PROCESS

Submission of Application – Resume Review – Initial Screening – Interviews – Offer – Onboarding

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