Job Description

Job Description

The opportunity

Delaware North Parks and Resorts is hiring Guest Operations Interns to join our team at Kennedy Space Center in Merritt Island, Florida.

 

Are you an undergraduate or graduate student seeking an internship in a fast-paced, inclusive environment with real-world learning opportunities? Delaware North is offering paid internships with opportunities in the fields of Guest Service Operations, Food & Beverage, and Public Programs. Internship dates will be aligned with UCF program requirements. 

 

By participating in our internship program, you will gain valuable work experience, develop your leadership capabilities, and make an impact on the business. You will discover how a global hospitality company operates and work alongside exceptional team members who exemplify our values: Lean Forward, Come Together, Stand Up, Do Right, and Think Guest. 

 

Ready to help create the future of hospitality? Apply today to see why this internship is your best career move yet.

Pay $18.00 - $18.00 / hour

Information on our comprehensive benefits package can be found at

What we offer

Embark on an extraordinary journey with a job at Kennedy Space Center, where every day allows you to share the excitement of space exploration with our guests. 

• Health, dental, and vision insurance*
• 401 (k) with company match*
• Paid vacation days and holidays*
• Paid parental bonding leave*
• Tuition or professional certification reimbursement*
• Weekly pay
• 12 complimentary tickets and 4 parking passes per year to share with friends and family
• Attraction share program with 5 visits per year, with up to 3 guests at discounted rates to popular Florida attractions
• Rewards and recognition program with cool gifts and merchandise
• Referral bonus – earn $200 for each eligible referral
• Training and development with opportunities for internal mobility and growth, including the chance to work at our other locations nationwide

*Available for eligible team members, part-time team members must earn eligibility

What will you do?

• Attend orientation and intern-specific training, which may include shadowing and meeting with internal stakeholders
• Learn by working in crew member positions with on-the-job training
• Collaborate with Managers of assigned departments to develop and implement projects and activities
• Support space-related activities and projects
• Participate in leadership and project management meetings
• Research emerging technologies, trends, and guest expectations
• Shadow and assist with special events
• Learn about KSC and NASA’s space exploration program
• Handle guest relations and VIP experiences in accordance with Delaware North's guest experience standards

More about you

• Must be at least 18 years old
• Bachelor's degree or currently working toward a degree required; hospitality-related degree program preferred
• Strong written and verbal communication skills
• Creative thinker with a passion for guest experience
• Ability to work both independently and collaboratively in a fast-paced environment
• Interest in the hospitality industry and space exploration, science education, and/or themed entertainment
• Ability to meet deadlines and manage project time-lines
• Proficiency in Microsoft Office Suite; familiarity with scheduling or project management tools is a plus
• A flexible schedule, including weekends, holidays, or evenings as needed, is required

Physical requirements

• Must be able to lift and carry up to 50 lbs for event setup and supply management
• Long-term sitting, standing, walking, bending, reaching, repetitive movement, including working on a desktop
• Includes indoor and outdoor work environments in all types of weather

Shift details

Days
Evenings
Holidays
Weekends

Who we are

The Kennedy Space Center Visitor Complex is the visitor center at NASA's Kennedy Space Center in Florida. We offer our team members discounted meals, wellness rewards programs, and a 4-week on-the-job training program. Friends and family perks include up to 12 complimentary tickets with 4 parking passes per year to share. Additionally, team members receive 5 visits per year with up to 3 guests for visits at discounted rates to other popular Florida attractions.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.

$18.00 - $18.00 / hour

Job Tags

Weekly pay, Full time, Part time, Work experience placement, Internship, Work at office, Flexible hours, Shift work, Afternoon shift,

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