Help Desk Specialist TX Job at Creative Financial Staffing, Houston, TX

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  • Creative Financial Staffing
  • Houston, TX

Job Description

Help Desk Specialist
Why join this organization as a Help Desk Specialist?

  • Competitive Compensation
  • Lots of federal holidays.
  • Great team and company culture!


Overview of the Help Desk Specialist Role:

  • Answer user questions about computer systems and software
  • Troubleshoot computer problems and provide solutions
  • Escalate complex issues to the next level of support
  • Document all support cases


Preferred Qualifications for the Help Desk Specialist role:

  • 1+ years of experience in a help desk role
  • Strong technical skills, including knowledge of Windows, macOS, and Linux operating systems, as well as Microsoft Office Suite and common software applications
  • Excellent customer service skills
  • Experience with SolarWinds products, such as SolarWinds Web Help Desk, SolarWinds Service Desk, and SolarWinds Dameware Remote Support

#LI-RT1 #INNOV2024

Job Tags

Holiday work, Remote job,

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