Live Chat Agent (Virtual) Job at Aztec Solar, Inc., Cicero, IL

ZE5DSU9ZNzZZMUFwd25WNU13OHZpOEhSckE9PQ==
  • Aztec Solar, Inc.
  • Cicero, IL

Job Description

About Us

Our company, based in Rancho Cordova, brings over 38 years of expertise in the solar industry. We are passionate about making clean, sustainable energy accessible to every home and business. Join us in driving the future of renewable energy!

Job Summary

We are looking for a friendly and proactive Live Chat Agent to provide real-time assistance and support to our customers through online chat. As a virtual team member, you will handle inquiries, troubleshoot issues, and ensure a positive customer experience.

Key Responsibilities

  • Respond promptly and professionally to customer inquiries via live chat
  • Provide accurate information about products, services, and company policies
  • Troubleshoot and resolve customer issues or escalate as needed
  • Maintain detailed records of customer interactions
  • Collaborate with other team members to improve service quality
  • Uphold company standards of customer service and professionalism

Qualifications

  • Excellent written communication skills
  • Ability to multitask and manage several chat conversations simultaneously
  • Strong problem-solving skills and patience
  • Comfortable working independently in a remote setting
  • Basic computer skills and familiarity with chat software/tools

Why Join Us?

  • Work remotely with flexible hours
  • Contribute to a company committed to sustainable energy
  • Opportunity for growth in a supportive team environment

Job Tags

Remote work, Flexible hours,

Similar Jobs

Great Lakes Roofing Corporation

People & Culture Leader Job at Great Lakes Roofing Corporation

 ...control of your career? Great Lakes Roofing Corp. (Germantown, WI) is hiring immediately for a seasoned and forward-thinking People & Culture Leader to design & implement professional team development while driving HR strategies and policies via training, mentorship, and... 

TotalMed Case Management Staffing

Travel Nurse RN - Home Health - $1,934 per week Job at TotalMed Case Management Staffing

Travel Nurse RN - Home Health - $1,934 per week at TotalMed Case Management Staffing summary: This position is for a Travel Nurse RN specializing in Home Health care, based in Cheboygan, Michigan, with a 13-week assignment and a 40-hour workweek. The role involves providing... 

Kellermeyer

Warehouse Janitorial Associate Job at Kellermeyer

 ...Preview Video-English Job Preview Video-Spanish Pay Rate: Up to $17.00 per hour Shifts Available: Days off will vary Day Shift: 5AM to 4PM or 7AM to 6PM Night Shift: 5PM to 4AM or 7PM to 6AM Our Warehouse Cleaning/Janitorial positions... 

Abbott Laboratories

Director Government Relations (Washington) Job at Abbott Laboratories

 ...works out of our Washington, DC location in the Government Affairs function. As the Government Affairs Director for Corporate Reimbursement, you will develop, lead...  ...health care financing, reimbursement policies related to the device industry, and technology... 

Hilton

Director, Global SEO Job at Hilton

 ...customers to Hilton through strong storytelling, top-rated rewards, and unique customer experiences and partnerships. As a Global SEO Director, you will support the team in increasing customer acquisition and retention, generate engagement through multi-channel marketing...