Job Description
Position: Matre D Manager
Department: Front of House Management
Reports to: General Manager
Direct Reports: Lead Host, Host
Type: Full-time
Status: Exempt
Position Summary
The Matre D Manager is responsible for overseeing all aspects of guest booking and reception. This includes managing reservations protocols, optimizing restaurant seating, leading the host team, and ensuring an exceptional guest experience from arrival to departure. The individual in this role will take ownership of the front door, reservation flow, seating strategies, and the VIP guest experience, while also maintaining standards for host training and guest service. They serve as a gracious and professional brand ambassador, setting the tone for hospitality excellence.
Key Responsibilities
Hospitality
Operations
Staff Management
Standards & Culture
Qualifications
Physical Requirements
Additional InformationPay: $26.22/hour, CDL RequiredJob NumberJob CategoryRooms & Guest Services OperationsLocationThe Ritz-Carlton Lake Tahoe,Ritz Carlton Highlands Court, Truckee, California, United States, 96161VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition...
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