Job Description

All are welcome! People of color, people with disabilities, and LGBTQIA+ individuals are strongly encouraged to apply!

Washburn Center for Children is a leading children’s mental health center, caring for a wide variety of children’s needs associated with anxiety, depression, behavioral difficulties and trauma.

The 142-year-old nonprofit offers critical mental health intervention to help children - and their families - realize hope. Washburn Center for Children serves nearly 4,800 children ages 0-18 and approximately 11,000 family members each year. Washburn Center’s three office locations – Brooklyn Park, Edina, and Minneapolis – serve the entire Twin Cities metro area. The nonprofit also offers in-home services, and its school-based program serves 55+ schools in the Eden Prairie, Bloomington, District 191, Columbia Heights and Minneapolis school districts. 

The demand for therapeutic care has skyrocketed. Join our team to help children through the setbacks of life and create a better future. To learn more about how we do that work in homes, schools and clinic-based services, .

Position summary  

This position forms part of the essential finance team ensuring Washburn Center can continue the work we do – providing much needed care and support to children and their families in our community. This role will focus on maximizing third-party and client reimbursement by participating in a team environment that implements billing policies and procedures for Washburn Center. They will further assist programs with implementing reimbursement strategies; and build mutually beneficial relationships with third-party payers and other mental health providers. The role will specifically be responsible for reimbursement functions, management of aging receivables, client accounts and other duties as assigned. 

Responsibilities  

Manage Third Party Aged Accounts Receivable 60% - The Medical Billing Coordinator will: 

* Manage monthly third party aging: 

* Maintain Total Monthly Aging Receivables within allowable standards as defined 

* Maintain short term and long term Aging Receivables within allowable percentages as defined

* Monitor open receivables for assigned third party payers 

* Follow-up on denied and unpaid claims for assigned payers: 

* Use Explanations of Benefits (EOBs) to follow-up on denied or incorrectly paid claims 

* Use denial reports to determine when follow-up is necessary on unpaid insurance claims 

* Resubmit corrected claims and appeals on a timely basis, as needed 

* Follow procedures for appropriate write offs in the Billing System 

Payment Entry 25% - The Medical Billing Coordinator is expected to enter payments and cash receipts into the billing system within 2 business days of receipt, when possible, including the following responsibilities: 

* Enter and post electronic payments in the EHR system and reconcile daily 

* Enter and post refunds, as needed 

Billing Functions 10% – The Medical Billing Coordinator will:

* Prepare and send daily insurance claims, as well as client statements 

* Review claims prior to submission to ensure that they are billed appropriately (e.g., COB loops have the correct data and add-on codes are billed appropriately) 

* Work rejected claims to make certain they make it to the payer in a timely fashion 

Other Duties 5% - The Medical Billing Coordinator is also expected to: 

* Attend regularly scheduled Agency meetings as pertain to the positions including, but not limited to, accounts receivable meetings and department meetings 

* Any other projects or tasks as deemed necessary by Billing Supervisor 

Required technical skills, knowledge, and abilities

* Clear, effective communication, verbally and in written form

* Exhibits a strong sense of urgency and critical thinking skills, with the ability to quickly assess situations and apply AR principles effectively

* Discernment and uncompromising ethical standards

* Skilled in cross-functional collaboration to drive alignment and achieve shared goals 

* Ability to learn new information and make effective decisions using that information 

* Strong computer skills including Microsoft Word, Excel, and Access 

$25 - $30 an hour

BENEFITS at WASHBURN:

Washburn offers benefits to Full-Time benefit eligible employees comprehensive Dental, Vision, Health, Life and Long-term disability insurance. Additionally, we offer a 403b retirement plan and a flexible benefit option (FSA). 

Vacation: Paid Vacation accrues at 10 hours of vacation per month - up to 15 days / 120 hours annually.

Sick Leave: Paid sick leave accrues at 6.68 hours of sick per month - up to 10 days / 80 hours.

Holidays: There are 2.5 days/20 hours of floating holidays per year in addition to the eight standard holidays.

***Please note that Internships, Part-Time (less than 30 hours/week) and Temporary positions are NOT eligible for all of Washburn Center's benefits***

Washburn Center for Children is an EEO/AA employer: women, minorities, people with disabilities, people that hold different gender identities and expressions and veterans are encouraged to apply. Cultural responsiveness and advancing equity are essential to achieving our mission. Our core values guide how we actively heal, learn and work.

To learn more about life at Washburn and how we work together,  visit us online.

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