Job Description
Are you interested in joining a purpose-driven company in the music industry? Do you thrive in a collaborative, hybrid work environment? If you do, we would like to get to know you.
WORKING AT THE MLC
The MLC is committed to excellence, service and transparency. Our culture is collaborative, and our team works in a hybrid environment. On our team, you are respected, valued for your unique strengths and experiences, and empowered to identify and resolve your own challenges.
THE ROLE
Type: Full-Time, Hybrid
Provide a best-in-class customer experience by anticipating the needs of our users and Members, multitasking with various customer inquiries received via support channels, escalating issues based on documented process flows, and representing The MLC as a frontline brand ambassador.
We are a service organization and must be available to support our customers when they need us. Flexibility with hours and availability are essential.
Our hours of operation are currently Monday through Friday from 8:00 a.m. to 6:00 p.m. CST.
QUALIFICATIONS​
ESSENTIAL RESPONSIBILITIES​
YOU WILL SUPPORT CRITICAL CUSTOMER SUPPORT WORK BY:
YOU WILL CHAMPION THE MLC'S CULTURE BY:
THE MLC IS AN EQUAL OPPORTUNITY EMPLOYER THE MLC DOES NOT MAKE EMPLOYMENT DECISIONS BASED ON RACE, COLOR, RELIGION OR RELIGIOUS BELIEF, ETHNIC OR NATIONAL ORIGIN, SEX, GENDER, GENDER-IDENTITY, SEXUAL ORIENTATION, MARITAL STATUS, CITIZENSHIP STATUS, DISABILITY, AGE, MILITARY OR VETERAN STATUS, OR ANY OTHER CATEGORY PROTECTED BY LOCAL, STATE, OR FEDERAL LAW. THIS POLICY APPLIES TO ALL TERMS AND CONDITIONS OF EMPLOYMENT, INCLUDING RECRUITING, HIRING, PLACEMENT, PROMOTION, TERMINATION, LAYOFF, TRANSFER, LEAVES OF ABSENCE, AND COMPENSATION.
...Job Description LanceSoft is seeking a travel nurse RN PCU - Progressive Care Unit for a travel nursing job in Washington Court House, Ohio. Job... ...Drug & Alcohol Facilities, Home Health & Community Health, Urgent Care Clinics, and many other provider-based facilities....
...be voted among the Best Place to Work in Los Angeles by the LA Business Journal 4 years in a row. We are seeking a talented Email Marketing Coordinator to join our Marketing Team and play a vital role in growing and engaging our email audience. The role will be responsible...
...Job Description Job Description Agency Chief Juxta Creative Marietta, Ohio Are you a visionary marketing leader with a passion for business growth, creative excellence, and team leadership ? Juxta Creative, a dynamic and client-focused marketing agency, is...
...Well established Fine Art Gallery in downtown Newport, RI is seeking a highly motivated, energetic Gallery Associate to join our team. A strong art background and strong knowledge working with computers is essential. Candidate must be personable, well spoken, and should...
Job Description Job Description The Center Manager is responsible for the day-to-day operations of this retail location. He or she will open and close the center, manage productivity and ensure the centers team delivers world-class customer service to all customers...