Job Description

Description

Operations Manager - Immigration Law Firm

Location: Cambridge, MA

Type: Full-Time

Salary: Salary will depend on experience, but will be in the range of $90,000 plus a generous benefits package (paid time off; sick time off; health and dental insurance, life and disability insurance, and 401(k) matching)

Are you an experienced operations professional with a passion for driving efficiency and making a difference? Our growing immigration law firm is seeking an experienced Operations Manager to lead our non-legal business operations, streamline processes, and support our dedicated team. This role is crucial in ensuring the smooth execution of our business systems and creating a supportive environment for our staff.

How to Apply: Please submit your resume and a brief cover letter outlining your experience and interest in this position.

Responsibilities

•Oversee day-to-day business operations and supervise non-attorney staff.
•Develop and implement business processes to improve firm efficiency.
•Lead human resources functions, including recruitment, onboarding, and performance evaluations.
•Collaborate on marketing and sales strategies and track key metrics for client acquisition and ROI.
•Oversee financial processes, including billing, collections, and payroll.
•Manage case progress and support paralegal staff to ensure timely delivery.
•Lead strategic planning initiatives and optimize the use of technology.
•Coordinate office events and manage vendor relationships.

Qualifications

What We're Looking For:
•3-5 years experience in law firm operations, office management, or project management, managing/leading a team of at least 15 remote and in-person employees
•Ability to drive operational improvements and implement business processes.
•Experience with financial analysis, team management, and administrative oversight.
•Strong leadership and communication skills.
•Bachelor's degree or equivalent work experience.
•Preferred: Ability to communicate in a language other than English, such as Spanish, Portuguese, French, Haitian Creole, or other useful language. Cambridge Immigration Law, P.C.

Job Tags

Full time, Work experience placement, Remote job,

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