Job Description

Job Description

Job Description

A Day in the Life:
Our Outside Sales Team partners with both existing and prospective customers at their place of business, providing expert guidance on selecting, purchasing, and applying a diverse range of fasteners, industrial hardware, tools, maintenance, and shop supplies. Key industries we serve include transportation, heavy equipment, maintenance and repair departments, sand/gravel pits, and machine shops.

Successful Outside Sales Representatives excel at customer service, relationship-building, organization, and managing multiple customers and orders efficiently. This role requires regular travel, including occasional overnight trips.

Key Responsibilities:

• Deliver exceptional customer service by honoring commitments, maintaining appointments, and adhering to pre-arranged schedules.
• Engage with customers to understand their needs, identify new product opportunities, and provide solutions that enhance their operations.
• Maintain strong product knowledge, including special product requests, pricing structures, and competitive landscape awareness.
• Develop and implement an efficient route management system to optimize customer service and sales opportunities.
• Visit multiple customer locations daily to deliver and organize orders, which may involve lifting and carrying products and setting up storage bins.
• Manage customer orders with precision, utilizing remote order entry systems, maintaining accurate documentation, pricing schedules, returns, and billing details.
• Provide timely and consistent responses to customer inquiries and requests for quotes.
• Develop and execute a strategic marketing plan to grow sales, including introducing new and promotional products and identifying opportunities to increase revenue.
• Foster positive working relationships with internal business partners, including Branch Managers, Inside Sales, Purchasing, Warehouse personnel, and support staff.
• Safely operate and maintain a company vehicle in compliance with driving and maintenance guidelines, as this position requires extensive travel.

Required Skills & Experience:

• High School Diploma or GED
• Valid Driver's License and ability to meet insurability requirements
• At least 2 years of Retail Experience; preferred in an industrial setting
• Outside Sales Experience preferred
• Solid math, verbal, and written communication skills
• Computer literacy
• Must be well organized and self-motivated
• Strong problem-solving skills with the ability to analyze customer needs and provide effective solutions
• Sales and negotiation skills, with experience in upselling and closing deals
• Self-starter mentality with the ability to work independently and proactively seek out new business opportunities
• Time management and multitasking abilities to efficiently handle multiple accounts and responsibilities

Position requires;

• Work in an environment that requires maintaining a consistent and often fast pace including quickly retrieving, loading, and delivering customer orders
• Standing and walking for extended periods
• Driving and operating a vehicle safely for extended periods of time
• Lifting and moving objects up to 50 pounds and performing other physical demands of the job
• Frequent use of computer/keyboard/phone for customer orders, communication, and to look up inventory
• Work in various weather conditions - travel and outdoor loading/unloading may be required
• Performs repetitive movements, including but not limited to, bending, reaching, and lifting throughout the workday

About Us:
Tacoma Screw Products is a distribution company that has been supplying industrial supplies, fasteners, and tools to contractors, businesses—both small and large—and individual retail customers since 1946.

We serve a unique mix of wholesale and retail customers, which allows us to operate outside of traditional “retail hours.” We are closed on nights, Sundays, and holidays, giving our employees a better work-life balance.

We are seeking driven and dedicated Outside Sales Representatives who strive to be the best in their field. Our ideal candidates enjoy engaging with customers who appreciate top-quality products at competitive prices, backed by expert service. At Tacoma Screw Products, we take pride in our team, our stores, and our extensive product knowledge. Customer service is our top priority—because our people are what make us great!

This position will be based out of our Olympia Store

Compensation Information:

• Salary Range: $50,000 - $70,000 annually
• Discretionary Year End Bonus
• Company Vehicle Provided for Work and Personal Use (Ford F150) and Gas Card
• Stipend for Cellular Phone

Benefits:

After 90 days of employment, employees are eligible to participate in the following benefit programs

• Medical, Dental and Vision for employees and any eligible dependents; Premiums are 100% paid by the employer
• Company Sponsored Life Insurance, AD&D and Long-Term Disability Coverage
• 401K Plan with 3% Company Match
• Employee Assistance Program

Time Off:

• 7 Paid Holidays + Half Days on Christmas Eve and New Years’ Eve
• Paid Sick Leave
• 5 Paid Personal Days off in your first year of service
• Vacation Accrual begins after one year of service

Additional Details:

The job posting highlights the most critical responsibilities and requirements of the job; this is not all inclusive. There may be additional tasks, responsibilities, and qualifications for this job.

Tacoma Screw Products is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or age.

For more information about our commitment to equal employment opportunity, please see this government poster: Know Your Rights: Workplace Discrimination is Illegal.

If you are an individual with a disability and need a reasonable accommodation in the application or hiring process, please contact Human Resources at 253-572-3444 or humanresources@tacomascrew.com

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