Job Description
Description We are currently seeking a part-time Medical Receptionist at our Cook clinic to represent the clinic in a positive and professional manner to all of our patients and visitors. In this position, you'll enjoy working with a positive and energetic team of providers to provide quality and efficient patient care. The Medical Receptionist will provide assistance to patients through scheduling and registration as well as assisting with general questions and concerns prior to their appointment. The schedule for this position is 3 days/week including Monday, Friday, and either a Tuesday, Wednesday or Thursday. Hours are 8:30am - 5pm. This position will also be included in the Saturday clinic rotation from 8am - 12pm (once per month).
Medical Receptionist Responsibilities: - Provide high-quality customer support to patients and visitors
- Answer all phones calls and transfer inquiries to appropriate staff when necessary
- Schedule, cancel and register patient appointments both over the phone and in person
- Prepare for patients' appointments by placing reminder calls and compiling charts with required information
- Communicate and collaborate with nursing staff to resolve patient and pharmacy inquiries
- Verify patient demographic and insurance information before appointment to ensure billing accuracy
- Communicate to patients the pre-appointment paperwork and income based programs such as SAGE and Sliding Fee Scale
Part-time Benefits: - Flexible and Supportive Training
- 7 Annual Vacation Days, progressing to 12 days annually
- 7 Annual Sick Days
- 7 Annual paid Holidays, paid at 5 hours per day
- 15 Annual Personal Hours
- Health insurance
- Health Savings Account
- Dependent Care Flex Spending Account
- Employee Assistance Program
- 403(b) Retirement plan with Employer contribution with American Funds under RBC Wealth Management
About Us: Scenic Rivers Health Services is a Community Health Center and a Federally Qualified Health Center. Originally started as Cook Area Health Services in 1979, we've been expanding into new clinics and gaining new providers ever since. We currently serve an 8,300 square mile area with seven medical clinics and four dental clinics. Scenic Rivers Health Services is associated with critical access hospitals in Cook and Bigfork, allowing us to provide patient care 24 hours a day.
Culture Statement: At Scenic Rivers Health Services we strive for a positive culture. Teamwork is valued in a supportive environment to achieve optimal patient care. We encourage a strong work-life balance, with a positive mindset and respect for each other. All employees play a critical role in shaping a culture of accountability, ensuring they and their coworkers meet high standards, thus inspiring everyone on our team.
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Scenic Rivers Health Services is an Equal Opportunity Employer.
Requirements Medical Receptionist Qualifications: - Dependable, organized, detail-oriented and professional
- Excellent written and verbal communication skills
- Team-Centered Approach
- Customer care focus
- Basic knowledge of medical terminology
- High school diploma required
Job Tags
Holiday work, Saturday, 3 days per week, Monday to Friday,