Job Description

Job Description

Job Description

Administrative Assistant (Part-Time)
Company: Woofie’s of Annapolis
Location : Must live in Annapolis, Arnold, Edgewater, Severna Park, Pasadena, Gambrills, or nearby area

Woofie’s of Annapolis is looking for a Part-Time Scheduler & Administrative Assistant to support our growing pet care business. If you're an organized, tech-savvy multitasker who loves animals and interacting with people, this is a great opportunity to join a passionate, community-focused team.

About Us

At Woofie’s of Annapolis, we specialize in personalized, pet care including mobile grooming, pet sitting, and dog walking . Our mission is to treat every pet like family and provide the highest level of convenience, care, and reliability to our clients.

What You’ll Do

As our Part-Time Scheduler & Administrative Assistant, you’ll support the day-to-day operations of our business, focusing on client service, team scheduling, and internal coordination. Responsibilities include:

• Respond to client phone calls, emails, and inquiries in a timely and professional manner
• Schedule and reschedule appointments using pet care scheduling software
• Manage calendars and coordinate schedules for groomers and pet sitters
• Maintain organized client records and communication
• Assist with billing, pricing estimates, and service questions
• Post and monitor social media content and respond to comments
• Ensure all services are assigned and completed as scheduled
• Support team members with logistics, updates, and service instructions
• Assist with occasional pet care visits (optional, but preferred)
• Perform other administrative tasks as needed

Who You Are

We’re looking for someone who is:

• Organized, detail-oriented, and proactive
• A strong communicator —comfortable proactively answering and making phone calls and reviewing and responding to emails and text message 
• Tech-savvy , with the ability to quickly learn and use scheduling and business platforms (e.g., Outlooks Excel, Word, scheduling and social media tools)
• A natural problem solver who can thrive in a fast-paced, dynamic environment
• Passionate about pets and enjoys working with people

Requirements

• 2 to 4 years of administrative or customer service experience (mobile scheduling experience is strongly preferred)
• 2+ years of data entry experience
• Ability to think critically 
• Excellent verbal and written communication skills
• High attention to detail and ability to manage multiple priorities
• Reliable and professional with a positive attitude
• Comfortable working remotely with occasional in-person tasks
• Available to work at least one weekend day per week and potential evenings
• Own a smartphone and computer with internet access
• Reliable transportation (occasional local travel may be required)
• Must live in Annapolis, Arnold, Edgewater, Severna Park, Pasadena, Gambrills, or nearby area

Preferred

• College experience/degree
• Experience with managing schedules for mobile services providers
• Backgorund in pet care services (dog walking, pet sitting, grooming, vet assistant, etc.)
• Demonstrated experience with scheduling software, CRM tools, and office-based applications (Word, Excel, PowerPoint, Outlook, etc.)
• Willingness to assist with dog walking or pet sitting in urgent cases

Why Join Woofie’s?

• Be part of a mission-driven, pet-loving team
• Flexible work arrangement
• Make a positive impact in your local community

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