Patient Service Agent - Primary Care Call Center Job at Mercy, Oklahoma City, OK

ZE5XSE80bjZhMUVod0hSN01nc3NqYzNScVE9PQ==
  • Mercy
  • Oklahoma City, OK

Job Description

Find your calling at Mercy! Position Details:

Patient Service Agent - Hybrid Remote, Primary Care Call Center

Full-Time, Monday-Friday 8am-5pm, 40 hours per week

*This position will train onsite full-time for at least 90 days before hybrid work becomes an option. The person hired for this role will have regular onsite responsibilities after training; as such, candidates are required to live within commuting distance to Oklahoma City, OK.*

Responsible for scheduling patient appointments and taking patient messages. Giving general information regarding their visit instructions and expectations. Maintain calm, pleasant professional, attitude. Delivers excellent customer service using exceptional telephone etiquette.

Minimum Required Qualifications

  • Education: High School Diploma or equivalent.
  • Experience: Customer Service experience required. Two years of experience in a healthcare environment strongly preferred.
  • Other Skills and Knowledge: Basic computer skills, Data Entry. Professional, courteous, and compassionate attitude, ability to multi-task, type 60 WPM.

Physical Requirements:
* Position requires the ability to push, pull, and/or lift 50 lbs on a regular basis.
* Position requires prolonged standing and walking during each shift.
* Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

Job Tags

Full time, Remote work, Monday to Friday, Shift work,

Similar Jobs

Spacex

Full Stack Software Engineer, Constellation Tools (Starlink) Job at Spacex

 ...actively developing the technologies to make this possible, with the ultimate goal ofenabling human life on Mars. FULL STACK SOFTWARE ENGINEER, CONSTELLATION TOOLS (STARLINK) At SpaceX, were leveraging our experience in building rockets and spacecraft to deploy... 

AdventHealth Tampa

Certified First Assistant CVOR Part Time Job at AdventHealth Tampa

 ...Joining AdventHealth is about being part of something bigger. Its about belonging...  ...Insurance, Disability Insurance ~ Paid Time Off from Day One ~403-B Retirement Plan...  ...Postal Code: 33613 Job Description: Assists in resuscitation of patient during cardiac... 

PRACTICE

Middle School Reading & Writing Tutor Job at PRACTICE

 ...! Here's Why You'll Love This Role: About the Job: Tutors will provide ELA support to middle school students in Grades 6...  ...to deliver targeted literacy instruction and support students reading and writing development. Competitive Pay: You will receive... 

FocusGroupPanel

Remote Data Entry Specialist - Flexible, Work-From-Home Job at FocusGroupPanel

 ...A leading remote work organization is seeking a Remote Work From Home Data Entry Clerk for an entry-level position. The role offers maximum flexibility, allowing you to work from home at your own convenience. Candidates should be self-motivated and enjoy data entry tasks... 

Geisinger

Physician Assistant Women's Health Job at Geisinger

 ...Job Title: Physician Assistant Women's Health Location: Wilkes-Barre, Pennsylvania Job Category: Physician Assistant, Advanced Practice...  ...for a Physician Assistant to join our busy and growing OB/GYN team in Wilkes-Barre, PA. Job Duties Join an experienced...