Security Officer - Front Desk Patrol Job at Allied Universal®, Ithaca, NY

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  • Allied Universal®
  • Ithaca, NY

Job Description

Job Description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer a comprehensive benefits package that may include medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, and other perks, depending on the position and eligibility.

As a Security Officer - Front Desk Patrol in Ithaca, NY , you will serve and safeguard clients in a range of industries such as Hotels & Resorts, and more.

Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you’ll use our exclusive Claim a Shift platform to view and Pick up open shifts based on your availability—giving you the freedom to build a schedule that works for you, while gaining valuable site experience across various industries. Whether you're looking to supplement your income or take the first step toward a full-time role, this position offers unmatched access to hands-on experience and growth opportunities. As a Front Desk Security Professional with Allied Universal at a hotel and resort location, you will be the first point of contact for guests and visitors, providing exceptional customer service while supporting security-related procedures. Your role includes monitoring access, assisting with guest inquiries, and maintaining a welcoming atmosphere that helps to deter unwanted incidents. Join a team that values agility, reliability, and innovation, where integrity and a people-first approach create a rewarding environment for both guests and employees.

Position Type: Part Time

Pay Rate: $18.00 / Hour

Job Schedule:

DayTimeTue11:00 PM - 07:00 AMWed11:00 PM - 07:00 AM

What You’ll Do:

  • Use our proprietary scheduling platform to claim open shifts at client sites
  • Support operations across a range of environments including commercial real estate, healthcare, and education
  • Receive site-specific training and guidance from experienced teams
  • Deliver consistent, professional security presence and customer service
  • Be ready to fill in at short notice when urgent needs arise

Responsibilities:

  • Provide customer service to guests and visitors by carrying out security-related procedures and site-specific policies at the front desk.
  • Monitor access to the location, verifying identification and assisting with visitor registration as needed.
  • Respond to incidents and critical situations at the front desk in a calm, problem-solving manner.
  • Support emergency response activities according to established protocols.
  • Maintain detailed and accurate logs or reports of daily activities and/or incidents.
  • Communicate professionally with guests, staff, and/or management to address inquiries or report concerns.

What We’re Looking For:

  • Availability across various days and shifts
  • Reliability and ability to adapt to different post assignments
  • A desire to gain broad experience and grow within the company
  • Interest in transitioning into full-time roles when available

Minimum Requirements:

  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
  • Possess a high school diploma or equivalent.
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
  • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
  • A valid driver’s license will be required for driving positions only.

Why Join Us:

  • Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.
  • Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs.
  • Smart Tools: Access exclusive technology for real-time shift visibility and claiming.
  • Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
  • Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information:

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit:

Job Tags

Full time, Part time, Work at office, Local area, Flexible hours, Shift work, Day shift,

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