Job Description

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.

Position Purpose: Serve as strategic, consultative partner to provide best-in-class employee relations expertise and services.

1. Lead and conduct formal reviews for allegations of harassment, discrimination, retaliation, workplace concerns and other concerns to reach a conclusion, present findings, and propose remediation when applicable.
2. Act as escalation point for highly complex matters to provide recommendations that mitigate risk. Partner and collaborate with PEOPLE Business Partners and business leaders to ensure optimal decisions and outcomes are made through influencing, coaching, and providing subject matter expertise that balance risk and business needs.
3. Partner with People Business Partners, Centers of Expertise (COEs), internal/external legal counsel, and other internal investigative bodies, as necessary to reach an effective resolution to workplace concerns.
4. Provide advice, counsel and resolution to employees and managers on complex and sensitive employee matters including policy interpretation and application, conflict resolution, performance management, progressive discipline and termination processes and practices.
5. Prepare formal investigation reports, track all matters in a case management system, and draft proposed recommendations.
6. Interpret and apply understanding of corporate policies and practices, employment laws and other regulations to provide advice, guidance or clarification for employee relations inquiries.

Education/Experience: Bachelor’s degree in Business Administration, Human Resources, related field or directly related equivalent work experience. 5+ years of experience in human resources or employee relations directly managing complex employee matters and investigations. Knowledge and familiarity with state and federal employment laws and regulations. Experience in working cross-functionally with employees, managers and business leaders in a matrixed organization to resolve issues and complaints. Proven ability to coach, advise and partner with stakeholders at varying levels of seniority. Proven ability, experience, and knowledge of best practices in conducting workplace investigations.

License/Certification: AWI (Association of Workplace Investigators) certification strongly preferred; PHR, SPHR, SHRM-CP, or SHRM-SCP preferred.

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act.

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