Service Lead - Cannabis Dispensary & Lounge - San Francisco Job at Urbana, San Francisco, CA

Y05LT040ajBhMVVqem5OeE5nNHBpOGJlcWc9PQ==
  • Urbana
  • San Francisco, CA

Job Description

Urbana is one of California’s leading cannabis dispensary brands with two award-winning locations in San Francisco and an incredible new dispensary opening in Oakland this summer! Urbana was voted “One of the best dispensaries to visit with your Mom” (which says a lot about our service and style). We're passionate about community, customer service and cannabis. Our Service Leaders are included in our tip pool and earn some of the highest hourly rates in the industry. We provide continuous cannabis education and are looking for team members who are curious about the science of cannabis. We are committed to our culture of learning and sharing what we learn with our customers and each other. If you don’t have cannabis experience and you love taking care of people we’d love to talk. Applicants with restaurant and hospitality experience are especially encouraged to apply. We have Service Leaders instead of Supervisors because we are committed to providing the most exceptional service and experience in the industry. We are committed to connecting with each customer, understanding what they want to get from cannabis and making recommendations based on our knowledge and experience. Importantly, we are always looking for Retail Consultants with great cannabis knowledge to be leaders on our team! If you love helping, being part of a fun, smart and committed team, and are committed to customer service please apply. Requirements Managing all shift activity on the sales floor for a team of 10-30 Promptly and professionally handling customer service requests Counting cash drawers for accuracy Performing opening and closing checklists and reports Keeping store shelves properly stocked and merchandised Assisting with in-store promotions Monitoring the store for loss prevention and cannabis compliance requirements (training provided) Problem solving POS and system issues as they arise

SKILLS & REQUIREMENTS

Cannabis industry experience is NOT a requirement but will move candidates to priority consideration Minimum 2 years of experience in retail, hospitality, lodging or front-line customer service Age 21 or over Strong communication skills and commitment to customer service POS experience Ability to independently problem solve technical issues High school diploma or GED equivalent Willing to work long days and weekends with a flexible work schedule Experience with retail point of sale systems and cash handling Google suite, Microsoft Word/Excel experience a big plus A sincere interest in learning about cannabis and the industry, and inspiring the team to do the same Professional and personable Positive, can-do attitude, solution-based thinker, organized and results-driven Team player, willing to do everything to support your co-workers and customers A genuine interest in helping people

COMPENSATION & BENEFITS

Rate: $23-$26 / Hour +Tips (Tips are currently averaging an additional $5 to $6 an hour) Health, dental, vision and life insurance benefits Two weeks paid vacation Semi-annual reviews Employee discounts On-going training Opportunity to grow with our expanding business All employment services for Urbana retail locations are provided by Good Living Services, Inc., an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law. #J-18808-Ljbffr Urbana

Job Tags

Hourly pay, Summer work, Local area, Flexible hours, Weekend work, All shifts,

Similar Jobs

Confidential

Senior Credit Executive Job at Confidential

 ...Senior Credit Executive About the Company Prominent banking institution Industry Banking Type Privately Held About the Role Join our esteemed banking institution as a Senior Credit Executive, where you will play a pivotal role in... 

Cajun Industries

Crew Boat Captain Job at Cajun Industries

More information about this job Overview The Light Equipment Operator must have the ability and experience to operate hand?held mechanical devices used on a project site. The operator will work one or more pieces of equipment, including but not limited to bulldozers...

Etched

Physical Design Engineer Job at Etched

 ...millions from top-tier investors and staffed by leading engineers, Etched is redefining the infrastructure layer for...  ...will be responsible for working with 3rd party design services to implement and verify physical designs, and will help Etched as we work to improve... 

Jamul Casino

Loft94 Server (Part-Time) Job at Jamul Casino

 ...and team members. Promptly and accurately take beverage and food orders, transmit orders to Culinary team and serve food items to...  ..., subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate... 

General Dynamics Electric Boat

Quonset Point VIRGINIA Class Project Engineer - Systems Job at General Dynamics Electric Boat

 ...~ Experience with SSW Design \n ~ Previous experience with the design, development, construction, and/or operation of submarine systems, component, or structures \n ~ The ability to obtain and maintain a Department of Defense secret clearance \n \n Preferred...