Job Description

Bella Sant Spas in Boston is searching for a sharp, energetic, fun, and experienced Spa Manager to join our dynamic team. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all the qualifications, but have sufficient experience, talent, and personality!

Responsibilities

• Manage scheduling, and training programs for the front desk and technical staff
• Conduct pre-shift meetings and departmental meetings
• Assists all team members in guest services, and communications as needed in their daily responsibilities
• Oversee department functions including short and long-term planning, day-to-day operations
• Provide input into and execute strategic plan consistent with the quarterly and annual business goals
• Monitor, document, and notify the Vice President of Bella Sante of any challenges that may impact or jeopardize the achievement of current or future departmental objectives
• Review quarterly location reports to determine gain or loss in profit margin and determine how to correct or justify
• Conduct timely staff meetings to review employee concerns, needs, or new initiatives

Qualifications

• Previous experience in Spa strongly preferred
• Previous experience in supervision, training, and staff evaluation
• A minimum of four (4) years of managerial and/or project management experience strongly preferred
• Flexible, strategic team player with high integrity and ethical standards
• High Emotional Intelligence
• Must be able to work in a fast-paced environment, handle pressure well, self-motivated, and very detail-oriented
• Ability to carry out assigned tasks in a timely and efficient manner

Benefits

• Paid Vacation
• 401k Options
• Competitive Compensation

Note

Bella Sant is an at-will, equal opportunity employer. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. This person will be required to follow any other instructions and to perform any other duties requested by his or her supervisor. It is expected that the employee will work with others in the organization in a spirit of cooperation and treat everyone with respect and dignity at all times.

We practice building authentic relationships and expressing thoughtful communication to create a warm and welcoming space.

We seek to do more than meet your expectations by providing personalized attention and tailoring your experience for optimum results.

We take time to consider your experience, and continuously seek ways to improve.

We are committed to providing the tools and resources for our team to thrive, take ownership of their roles and make decisions that benefit you.

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