Table Games Supervisor - Omaha Job at WarHorse Casino, Omaha, NE

ZDlDSlBvbi9ZMWNqejNkN01RMG1qTVBmcnc9PQ==
  • WarHorse Casino
  • Omaha, NE

Job Description

Table Games Floor Supervisor

The Table Games Floor Supervisor plays a key role in supporting the Table Games Department by overseeing daily operations, guiding dealers, ensuring guest satisfaction, and maintaining compliance with gaming regulations. This position is responsible for delivering an exceptional gaming experience while ensuring accuracy, integrity, and professionalism on the casino floor.

Essential Job Functions
  • Monitor and document guest play including wager amounts, play duration, buy-ins, and wins/losses.

  • Maintain proper table inventories and perform fills and credits as needed.

  • Issue and inspect playing cards and dice at the start of each shift.

  • Support personnel functions including training, development, coaching, evaluations, and corrective action.

  • Supervise and instruct dealers in proper game procedures, accuracy, and service standards.

  • Assist with staff scheduling and coordination of ongoing training needs.

  • Resolve guest service issues promptly and professionally.

  • Ensure compliance with all gaming regulations, company policies, and departmental procedures.

  • Maintain confidentiality of company, team member, and guest information.

  • Follow and enforce all required safety standards.

  • Perform additional duties as assigned and adapt to scheduling needs based on business demand.

Qualifications
  • Must be 21 years of age or older.

  • High school diploma, GED, or equivalent experience required.

  • Minimum of 3 years of Table Games experience, including experience as a Dealer or in supervisory roles (Floor Supervisor, Pit Supervisor, Shift Manager Trainee, etc.).

  • Strong organizational skills with exceptional attention to detail.

  • Effective analytical, problem-solving, and decision-making skills.

  • Proficiency with Microsoft Office and player tracking systems.

  • Strong knowledge of table games rules, procedures, and internal controls.

  • Demonstrated commitment to guest service excellence and ethical conduct.

  • Ability to communicate clearly, respectfully, and professionally.

  • Must be able to secure and maintain a Nebraska Gaming License and possess a valid Driver's License.

Core Competencies
  • Guest Focus
  • Initiative
  • Teamwork & Collaboration
  • Strong Communication
  • Ethical Conduct
  • Problem Solving & Analysis
  • Flexibility
  • Composure Under Pressure
Benefits
  • Federal Employees Medical Coverage
  • Full Insurance Package Options
  • 401(k) with Day 1 Vesting & Company Match
  • Quarterly Incentive Program
  • Vacation, Holiday, and Sick Time
  • Discounted Meal Program
Work Environment & Physical Requirements

This position may require:

  • Standing and walking on the casino floor for extended periods

  • Exposure to secondhand smoke

  • Navigating loud or busy gaming areas

  • Lifting up to 75+ lbs when necessary

  • Visual accuracy for monitoring games, players, and payouts

  • Handling situations requiring focus, quick decision-making, and professionalism

Job Tags

Traineeship, Work at office, Shift work,

Similar Jobs

Office Pride

Industrial Cleaner Job at Office Pride

 ...KIND HUMAN DO THE RIGHT THINGS RIGHT SOLUTION OVER PROBLEM RESPONSIBILITIES: Utilize the client's customized commercial cleaning checklist to perform all tasks to the standards established. Dust furniture, equipment, partitions, walls, etc. Clean and... 

Aircall

Full-Stack Software Engineer, Integrations - Bellevue Job at Aircall

 ...thrive in a fast-paced, team-driven environment where curiosity, trust, and impact matter, you'll fit right in As a Full-Stack Software Engineer for our Integrations team, you will be responsible for the design, development, deployment, and operation of business-critical... 

Mercer Sydell Dental

Dental Assistant Job at Mercer Sydell Dental

 ...Description Job Description Salary: $18-$23 Mercer Sydell Dental is seeking a dedicated and upbeat Dental Assistant to join our team...  ...and friendly attitude Previous experience in a dental office is a plus. What We Offer: Competitive salary Friendly... 

Career Systems Development Corporation Careers

Substance Abuse Counselor-RSW Job at Career Systems Development Corporation Careers

Career Systems Development Corporation (CSD) is seeking a dedicated Substance Abuse Counselor-RSW to join our team, working within the Job Corps centers we manage across the U.S. This role specifically caters to providing specialized counseling and support to youth undergoing... 

Greenville County Parks, Recreation, & Tourism

Swim Instructor - Greenville County Aquatic Complex Job at Greenville County Parks, Recreation, & Tourism

 ...Star Tots (6 months to 36 months), Starfish Swim School (3-12 years), and Adult lessons (13 years and older). Adhere to the curriculum...  ...and in a timely manner. Qualifications Must be at least 15 years old with knowledge of basic to advanced water skills. Previous...