Job Description

Job Description

Job Description

Job Summary

The Vice President of Talent & Culture will lead the human resources strategy, talent management, training programs, and workplace culture across several luxury resorts. This high-impact role is responsible for shaping a people-first environment that aligns with the organization’s vision of excellence in hospitality. The ideal candidate is a people-focused, strategic leader with proven experience in luxury hotels, large-scale resort operations, and multi-property HR management. They will play a vital role in driving cultural transformation, fostering team member engagement, and crafting enriching guest experiences through thoughtful leadership and development initiatives.

This role oversees and supports the growth of three Directors of People & Culture, ensuring consistency in HR practices, leadership programming, and cultural alignment across all properties. Key responsibilities also include overseeing staffing efforts to attract and retain top-tier talent; ensuring compliance with all relevant employment statutes and labor regulations; guiding employee relations, including coaching, counseling, and performance management; leading the direction, implementation, and administration of property-wide training programs; and overseeing wage and benefit programs, workers’ compensation, and unemployment processes in collaboration with property leaders and corporate support. This is a unique opportunity for a dynamic HR executive to elevate the people experience while cultivating a culture of hospitality, excellence, and belonging across an iconic resort portfolio.

Education & Experience

• A Bachelor’s degree in Human Resources, Business, or a related field is required; a Master’s degree and professional HR certification (e.g., SPHR, SHRM-SCP) is preferred.

• At least 10 years of progressive experience in human resources and talent leadership, with a minimum of 5 years in a senior HR role within luxury hospitality or resort environments.

• A strong background in leading multi-property or area-level HR operations with a focus on service excellence.

• Solid understanding of HR practices including compliance, labor laws, employee relations, and day-to-day HR operations.

• Hands-on experience in attracting top talent, developing impactful training programs, and leading performance and recognition efforts.

• A passion for luxury hospitality and a deep appreciation for delivering memorable employee and guest experiences.

• Proven ability to lead cultural transformation, inspire high-performing teams, and foster a sense of belonging and engagement.

• Full professional proficiency in both Spanish and English is required to effectively support a bilingual workforce.

• Outstanding interpersonal, communication, and leadership skills, with a high level of emotional intelligence and professionalism.

Physical Requirements

• Long hours are sometimes required, including early mornings, evenings, weekends, and holidays as needed.

• Sedentary work involving exerting up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.

• Ability to spend prolonged periods standing, walking, or moving between multiple resort properties.

• Capability to lift, carry, or move objects weighing up to 25 pounds occasionally.

• Comfortable with frequent use of computers, phones, and other communication devices.

• Capacity to manage stress and maintain professionalism in fast-paced and dynamic environments.

• Willingness and ability to travel regularly between the three resort properties, including overnight stays as required.

• Ability to attend off-site meetings, conferences, and industry events as needed.

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