Job Description

Date posted: 08/19/2025 Requisition Number: 2025-60002 Business unit: Spectrum Business Location: Syracuse, New York Areas of interest: Call Center, Inside Sales, Sales Position Type: Full Time SIB130

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career.

Are you passionate about helping businesses grow through tailored solutions? As a Small and Medium Business Sales Representative at Spectrum, you will engage with business owners, property managers, and IT consultants to identify their needs and recommend our Voice, Data, and Video services. Your consultative sales approach will drive our growth and directly impact our success. Join our dynamic team and make a meaningful difference in the business community.

What our Small and Medium Business Sales Representative Enjoy Most About the Role

• Enhancing the customer experience by promptly responding to inbound sales calls and meeting call handling metrics. 
• Developing sales proposals, maximizing revenue and maintaining accurate sales databases. 
• Collaborating with support groups to complete sales, resolve issues and determine serviceability. 
• Offering bundled services, educating customers on products and maintaining current technical knowledge. 
• Exceeding monthly sales goals through a consultative approach and staying informed about competitors' products. 

Working Conditions

• Call center office environment

Required Qualifications

Education

• High school diploma or equivalent

Experience

• 1 year of professional work experience & sales experience
• Proven track record as a high-performing sales professional 
• Experience in selling video (TV), data (internet), and voice (telephone) services

Technical Skills

• Understanding of cable communications products and services 
• Ability to work variable hours, including nights, weekends and holidays

Skills & Abilities

• Strong verbal and written communication skills in English 
• Ability to achieve sales targets and deliver results 
• Flexibility to work varied hours 

Preferred Qualifications

• 2+ years of experience selling Voice, Data, and Video solutions in the SMB market 
• 2+ years of call center sales experience in a B2B and/or telecommunications industry

SIB130 2025-60002 2025

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

The base pay for this position generally is between $18.00 and $22.30 . The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.

In addition, this position has a commission earnings target starting at $23,400 .

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you’re joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.

Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.

Job Tags

Full time, Work experience placement, Work at office, Local area, Visa sponsorship, Night shift,

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