[Customer Support / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at GRT Financial, you will: Handle inbound/outbound calls and emails from clients regarding their accounts; Provide excellent customer service by addressing and resolving customer inquiries and concerns; Update and maintain accurate customer account information in the company database; Identify and escalate any complex or urgent customer issues to the appropriate department; Follow up with customers to ensure their needs have been met and their questions have been answered...Hiring Immediately >>
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