Job Description

Job Description

Job Description

COMPANY SUMMARY

Empire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observatory, ranked the #1 Top Attraction in New York City for the fourth consecutive year in Tripadvisor’s 2025 Travelers’ Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of September 30, 2025, ESRT’s portfolio is comprised of approximately 7.8 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X, and LinkedIn.

The dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision. 

POSITION SUMMARY

The Graduate Intern, Human Resources (HR) will play a key role in organizing and executing ESRT’s Undergraduate Summer Internship Program, while supporting broader Human Resources initiatives and operations. This position offers high visibility and collaboration with ESRT’s dynamic leaders and provides valuable, hands-on experience in program management and HR operations.

The ideal candidate is a motivated, detail-oriented graduate student who thrives in a fast-paced, people-first environment and is eager to contribute to ESRT’s culture of excellence.

SCHEDULE:

Part-time: 20–25 hours per week from start date through May 2026

Full-time: 40 hours per week beginning May 25, 2026, for the duration of the Summer Internship Program

Location: Onsite at 111 W 33rd Street, New York, NY

RESPONSIBILITIES

• PRE-PROGRAM:
• Assist in the full-cycle recruitment process for the Undergraduate Summer Internship Program
• Maintain intern job descriptions and ensure all job postings are up to date in partnership with HR Coordinators
• Review intern applicant resumes to identify quality candidates in our Applicant Tracking System (Lever)
• Coordinate with various schools to procure candidates for summer intern program 
• Conduct screening assessments for summer intern candidates and provide recommendations on candidate eligibility
• Schedule interviews for HR team and intern managers
• Provide real-time recommendations and enhancements of current Summer Intern Project Plan and scheduled initiatives

• PROGRAM:
• Proactively utilize Summer Intern Project Plan to schedule tasks for team in advance to ensure successful program
• Schedule and coordinate intern project status updates between HR, interns, and the intern managers 
• Schedule and coordinate various engagement events within the undergraduate summer internship program including but not limited to the Welcome Lunch, ESRT property tours, ESRT volunteer opportunities, and the intern outing
• Design and implement performance review standards for mid-internship reviews and final internship reviews using prior year templates and feedback
• Prepare company-wide communication, such as memos and calendar invites, to be sent from Human Resources 
• Act as a liaison between summer interns and Human Resources/ ESRT to help solicit and deliver feedback in real-time
• Craft a Standard Operating Procedure (SOP) for the Summer Intern Program using provided materials to present to the HR team post-internship

• POST-PROGRAM:
• Prepare presentation to highlight intern program wins and provide recommendations on improvements for next year’s program in partnership with Manager, HR Business Partner
• Synthesize data from post-summer internship exit interviews, exit surveys, and feedback sessions to summarize and analyze the success of the program with suggestions for next year’s program
• Coordinate post-summer internship project follow up with all summer intern managers to ensure visibility to senior leadership
• Create post-summer internship metrics on conversions to extended internships, part-time, and full-time positions

• HUMAN RESOURCES:
• Prepare and distribute various HR reports for the department 
• Assist in various functions of the employee life cycle including but not limited to recruitment, onboarding, and training
• Assist in the maintenance of personnel files in our HRIS system (ADP Workforce Now)

WHAT SUCCESS LOOKS LIKE

• A successful Graduate Intern, Human Resources will take pride and ownership for the Summer Intern Program.
• The ideal candidate will effectively and efficiently coordinate throughout the summer, with the goal to ensure all undergraduate summer interns have a meaningful and educational experience with ESRT.
• You will successfully partner with both the HR team and ESRT stakeholders to drive Summer Internship Program initiatives forward.
• You will diligently craft a Summer Internship Post-Mortem, which will describe feedback that was given and will be implemented and will create a path forward for the 2027 Summer Internship Program.
• You will drive improvements on quantifiable metrics like time to fill during internship recruitment, post-intern conversion, intern final project feasibility, and more compared to previous summers to show your impact at ESRT.
• Along the way, you will learn various hands-on, real-world examples of how to be an effective HR partner, and how to cultivate and impact a corporate culture.

REQUIRED SKILLS / ABILITIES

• Strong verbal and written communication skills with the ability to interact effectively at all levels of the organization
• Exceptional interpersonal and customer service skills with a collaborative, team-oriented approach
• Highly organized with strong attention to detail and accuracy
• Proven time management skills with the ability to prioritize tasks and meet deadlines in a fast-paced environment
• Demonstrated initiative with a proactive mindset and willingness to provide thoughtful feedback and process improvements
• Proficiency in Microsoft Office Suite and related software applications

EDUCATION & EXPERIENCE

• Active student in a graduate educational program in Human Resources (or related field) within the New York metropolitan area
• Working understanding of Human Resources principles, practices, and procedures

PHYSICAL REQUIREMENTS

• Prolonged periods of sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times

WHAT YOU CAN EXPECT

• At ESRT, like our tenants, our employees come from everywhere. We foster a collaborative work environment that captures top talent and cultivates the best ideas. As a Great Place to Work® Certified employer, we are committed to maintaining our positive work culture where employees are engaged and can grow and develop. In addition, ESRT employees embody our Company Culture & Success Factors -
• Adaptable – you are a self-starter who’s able to quickly digest and execute new processes to work both collaboratively and independently
• Dynamic – you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT
• Dependable – you take a strong sense of ownership and accountability over your work
• Passionate – you keep up with industry trends and are excited about the potential to propel the industry forward with a “roll-up-your-sleeves” attitude
• Curious – you consistently look for new ways to work smarter, not just harder
• Ethical – you treat others with respect, act with integrity in how you perform your work, and embrace our collaborative culture
• Positive – you possess a service-oriented attitude with excellent follow through

WELL-BEING

• A challenging, exciting, and meaningful 10-week experience 
• Networking opportunities to get to know fellow interns and key leaders throughout ESRT 
• An individual project to be presented to executive leadership 
• Company sponsored lunches with leadership and outings 
• Tour of the Empire State Building Observatory 
• Summer Friday Early Release 

Salary is based on several factors including but not limited to education, work experience, job location, size of property where applicable, and/or certifications. In addition to your base salary, ESRT provides discretionary annual bonuses.

ESRT is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity, innovation, and the success of our business. We do not discriminate based on race, religion, color, creed, national origin, sex, sexual orientation, gender identity or expression, reproductive choices, age, marital status, veteran status, disability status, pregnancy, parental status, caregiver status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Reasonable accommodations that do not create an undue hardship for the Company are available for applicants and employees with disabilities or sincerely held religious beliefs.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Tags

Full time, Part time, Work experience placement, Summer work, Summer internship, Work at office,

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