Project Description:
As a Tech Support Analyst you would work as a part of a dynamic team involved with hardware installation, and issue resolution to internal and external customers which may include users of all types and skill levels.
Responsibilities:
- Image and deploy hardware/software for new hires and acquisitions.
- Recover and re-image existing hardware for re-deployment.
- Follow all escalation procedures according to service level agreement
- Use remote control tool to assist end users when needed
- Provide an accurate record of each call in incident management tracking tool
- Anticipate customer needs and proactively identifies solutions
- Plan, prioritize, organize and complete work to meet established objectives
Mandatory Skills Description:
- 5+ years in IT
-ITIL
-Service Desk, ITSM
-Hardware Deploy and Maintenance
-Troubleshoot
Nice-to-Have Skills Description:
Communication skills with non IT People
Ability to work autonomously.
...trusted innovator and distributor of high?fashion jewelry for over 40 years. Headquartered... ...is an on?site, full?time role for a Data Entry Specialist located in Carlstadt, NJ. The... ...organizational tasks. Attention to detail and high level of accuracy. Ability to prioritize...
...technical/engineering problem solving in support of nuclear plant operations. Responsible for technical decisions. Possesses excellent... ...-level E02 Engineer ~ Bachelor&rsquos degree in engineering (chemical, civil/structural, electrical, industrial, mechanical or...
...Remote) Pay range: XXX- XXX We are looking for a Territory Sales Manager to join our Performance Materials team. Come... ...discounts, and much more! About us As one of the largest chemical companies in North America we have been finding solutions for your...
...Aramark Healthcare+ is seeking a Director of Food and Nutrition to join their team at Salinas Valley Medical Center in Salinas, CA. The Director of Food and Nutrition will lead a team of seven and will be responsible for developing and executing dining solutions to meet...
...professional facility services company in Miami is seeking a Janitorial Equipment Repair Mechanic responsible for troubleshooting and repairing maintenance equipment, such as forklifts and conveyor systems. The ideal candidate will have 1-3 years of experience, strong...