Job Description

Job Description

Job Description

Salary: $18/hr - $20/hr including tips

Kilwins Highlands Team Member 

341 Main Street, 

Kilwins, NC 28741

Kilwins Chocolates, Fudge & Ice Cream works to create simply the best confectionery and ice cream experience our customers will ever enjoy. Ambitious individuals who take pride in their work, are outgoing and love serving people should apply. Plus, earn scholarships for school, learn about personal finance, develop leadership skills, and more while working at Kilwins! 

In short, your job as a team member is to help our guests in any way you can and to have fun while doing it. Our store is casual, but we do expect professionalism and punctuality. Part-time team members hours range from 16-31 hours per week. Because chocolate and ice cream cravings do not follow a typical 9-5 schedule, availability to work night, weekends, and holidays is required.

Benefits:

Cared for like family by the owners

Simple IRA 3% match 

Earn scholarships for school 

Personal finance training

Leadership training

Product discount 

Flexible schedule 

Work life balance 

Casual dress 

Opportunity for advancement

Pay: $12-$14 per hour base + tips = $18-$20 per hour

Qualifications:

• Coachable
• Outgoing personality
• Enjoys customer service
• Likes to learn
• Communicates clearly
• Works well with a team
• Availability to work a minimum of 3 shifts per week 
• Honest
• Punctual

Our Core Values: 

Team : We are team members, not employees

Respect : Treat others as you want to be treated 

Integrity : We believe character matters, all the time

Hospitality : The way you make people feel is what they will remember more than anything 

Excellence in the Ordinary : Do your best every time and be faithful in the little things

History: 

When Ashley Clark was 22-years old, she was living at home in North Carolina, with her parents and her college degree, working a job she’d had since she was 15-years old. Counting the number of times he’d been to a Kilwins on one hand, her dad made a suggestion out of the blue: “Have you ever thought about owning a Kilwins franchise?” He saw an entrepreneurial spirit in her and her now husband, Landon, that they didn't see in themselves. That was 2012. Landon and Ashley opened their first Kilwins store in Greenville, SC, in September 2013. Ten years later, they own and operate Kilwins stores in Greenville, SC, Highlands, NC, Hendersonville, NC, Franklin, TN, Alpharetta, GA, and soon to be Nashville, TN. 

Landon and Ashley worked together to build a successful business with the mission of creating enjoyment and making people happy. They thought they were getting into the ice cream business, but what they soon realized was that they were in the people business. In 2018, Ashley was selected as the South Carolina Young Entrepreneur of the Year by the US Small Business Administration and in 2021, she was selected as the inaugural ATHENA Young Professional Leadership Award recipient by the Greenville Chamber.

Landon and Ashley love building relationships with their team. They teach their team to show up on time, deliver on promises, and be better communicators. Landon and Ashley are passionate about inspiring their team members to do the things that inspire them. They believe that training means belonging and that training enables change. Learn more at  

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