Job Description

Benefits:

401(k)

401(k) matching

Dental insurance

Health insurance

Vision insurance

Job Summary:

We are looking for a highly organized and proactive Trucking Dispatcher to join our transportation team. In this role, you will coordinate the movement of vehicles, drivers, and shipments to ensure timely and efficient deliveries. You will serve as the communication hub between drivers, customers, and internal departments, managing day-to-day dispatching operations and resolving any logistics challenges in real time.

Key Responsibilities:

Coordinate the movement of goods and people to ensure timely deliveries and pickups

Monitor drivers' schedules, assigned routes, and real-time progress

Provide status updates to clients, drivers, and internal stakeholders

Answer incoming calls and route them to the appropriate department or personnel

Schedule deliveries and pickups with customers and assign drivers and vehicles accordingly

Track shipments and input updates into the EDI system or internal dispatch software

Maintain accurate and current records of drivers, vehicles, and shipments

Communicate effectively with drivers to provide instructions and handle route adjustments

Resolve issues or conflicts that arise during transportation, such as delays or breakdowns

Coordinate with external carriers or logistics partners as needed

Support operational efficiency and customer satisfaction through effective dispatching

Perform other duties as assigned by management

Requirements:

High school diploma or GED required; relevant certifications or coursework in logistics a plus

2+ years of experience in dispatching, logistics, or transportation coordination preferred

Strong communication and problem-solving skills

Ability to work under pressure and in a fast-paced environment

Proficiency in dispatching software, EDI systems, or transportation management systems (TMS)

Attention to detail and strong organizational skills

Familiarity with DOT regulations and Hours of Service (HOS) compliance is a plus

Bilingual (English/Spanish) is a plus depending on the region

Schedule & Work Environment:

Full-time position

May require flexible hours, including evenings or weekends depending on operational needs

Office-based, with frequent communication via phone, radio, and dispatch software

Benefits:

Competitive pay

Health, dental, and vision insurance

Paid time off and holidays

401(k) or retirement plan options

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