Job Description

Director, HR Business Partner (West Region)

Join an esteemed luxury house's Human Resources leadership team and play a pivotal role in shaping the employee experience across the West Region's premier retail locations.

About The Team:

Our client's Human Resources department delivers exceptional support to a distinguished employee community, fostering individual career success and contributing to the brand’s unparalleled growth and prestige. The team operates through three strategic pillars:

• Compensation and Benefits: overseeing payroll, comprehensive health and welfare benefits, retirement plans, and immigration services.
• Human Resources Business Partners: managing performance, employee relations, talent acquisition and retention, and offering expert coaching and counseling.
• Talent Development: focusing on corporate social responsibility, Diversity, Inclusion & Family initiatives, learning and leadership development, internal communications, and employee engagement.

The Opportunity:

As the Director, HR Business Partner for the West Region, you will be a distinguished leader driving refined HR strategy and execution at luxury retail boutiques across California. This elite role combines strategic vision with hands-on leadership and mentorship of a direct report supporting a broader multi-state region. Your expertise will ensure seamless talent management in a sophisticated, multi-store retail environment.

Key Responsibilities:

• Lead the development and execution of regional HR strategies aligned with upscale business objectives and store priorities.
• Manage and mentor the HR Business Partner overseeing an expanded Pacific West portfolio, cultivating an inclusive and high-performing team.
• Maintain vibrant engagement through regular presence at boutique locations and executive meetings, fostering strong relationships across all levels.
• Directly manage complex employee relations, ensuring fair, consistent, and discreet handling of matters reflective of a luxury brand’s standards.
• Oversee talent acquisition and workforce planning with a focus on securing top-tier professionals aligned with the company’s refined culture.
• Drive the performance management programs, crafting evaluations and reviews that resonate with our commitment to excellence.
• Leverage HR analytics to provide actionable insights that enhance retention, recruitment efficacy, and overall organizational health.
• Collaborate with cross-functional leaders to introduce innovative programs that elevate the luxury employee experience.

Leadership & Influence:

This role includes direct supervisory responsibilities and budget oversight, reflecting significant influence in shaping HR initiatives at the region and store levels. You will be a trusted advisor and mentor, guiding both the HR team and store leadership toward exemplary people management practices.

Preferred Experience & Attributes:

• 7+ years of progressive human resources experience with multi-unit leadership in premium, customer-facing environments.
• Exceptional people management skills demonstrated through team development and leadership.
• Background in luxury retail or comparable service-oriented sectors; direct experience in retail store operations highly valued.
• Expertise in employee relations, talent development, recruiting, and performance management with a polished communication style.
• Deep knowledge of employment law, especially within California, and proven compliance management.
• Proficiency with HRIS platforms and Microsoft Office Suite, supporting strategic and operational effectiveness.
• Ability to manage complex priorities in a fast-paced, distinguished setting with grace and humility.
• A leadership approach marked by kindness, empathy, and accessibility.
• Willingness to travel to boutique locations as needed to sustain strong regional presence.

This is a full-time leadership role based in a prestigious corporate office located in Beverly Hills, California, offering the unique opportunity to impact and elevate the employee experience within a luxurious retail estate.

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